PRIVACY POLICY

INTRODUCTION

Your privacy is important to us, so, through this document, we explain what data we collect from users, how we use it and why, among other indications.

For your information, we will never ask for more information than we will actually need for the required services; We will never share it with third parties, except by legal obligation or with your prior authorization; and we will never use your data for any other purpose not previously indicated.

As users, you must carefully read this Privacy Policy regularly, and whenever you enter your personal data, since this document may be modified since the provider may modify any type of information that may appear on the website to comply with the regulations. or update the policy, and without there being an obligation to notify or inform users of said obligations, publication on the provider's website being sufficient.

RESPONSIBLE FOR THE TREATMENT:

Identity: SISTEL OSONA, SL (also the provider)

NIF: B63313332

Postal address: C/ Bac, 46 Baixos, 08510, Roda de Ter, Barcelona

Email: admin@sistelosona.com

SISTEL OSONA, SL, as responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (RGPD) regarding the protection of natural persons with regard to data processing personal data and the free circulation of these data and other current regulations regarding the protection of personal data, and by Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), informs that it has implemented the necessary security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.

METHOD OF OBTAINING DATA, WHAT DATA WE COLLECT and ITS PURPOSE:

The data we collect, the way we obtain it and the purpose of the treatment is as follows:

1. Contact forms and/or information request:

o Required data: name, email, telephone

o Purpose: to respond to queries and/or provide information required by the User

o Legitimation: user consent

1. Carry out the contractual relationship and the similar administrative, fiscal and accounting procedures that are necessary under current legislation.

o Required data: name and surname, telephone number, address, ID, email, signature

o Purpose: carry out internal fiscal and administrative commercial management

o Legitimation: Consent of the interested party and contractual relationship

The photographs posted on the website are the property of SISTEL OSONA, SL

You can revoke your consent at any time by sending a letter with the subject "Unsubscribe" to the aforementioned email.

In accordance with the LSSICE, SISTEL OSONA, SL does not practice SPAM, therefore, it does not send commercial emails by email that have not been previously requested or authorized by the User. Consequently, in all communications that you will receive from the provider, the user has the possibility of canceling their express consent to receive our communications.

We will not process your personal data for any other purpose than those described except for legal obligation or judicial requirement.

You will not be subject to decisions based on automated treatments that produce effects on your data.

DATA CONSERVATION PERIOD:

Your data will be kept for the duration of the commercial relationship with us or you exercise your right of cancellation or opposition, or limitation of processing. However, we will retain your data within the periods legally provided for in the applicable provisions.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS:

SISTEL OSONA, SL does not carry out any transfer or communication of data either inside or outside the EU. The provider will only provide information to the security forces and bodies under a court order or due to the obligation of a legal norm, without prejudice to being able to block or cancel your account if there may be indications of the commission of a crime by the user. The information provided will only be what the provider has at that time.

The information you provide us through this site will be hosted on the servers of SISTEL OSONA, SL, contracted to the company that provides the web hosting service. The processing of the entity's data is regulated by a data processor contract between the provider and this company.

RIGHTS OF INTERESTED PERSONS:

As an interested user, you can request the exercise of the following rights before SISTEL OSONA, SL by submitting a letter to the postal address in the heading or by sending an email to admin@sistelosona.com, indicating as Subject: "DATA PROTECTION: RIGHTS OF THE AFFECTED".

Rights:

• Right of access: allows the interested party to know and obtain information about their personal data undergoing processing. Right of rectification: allows errors to be corrected and data that turns out to be inaccurate or incomplete to be corrected Right of deletion: allows data that is inappropriate to be deleted or excessiveRight of opposition: right of the interested party to not have the processing of their personal data carried out or to cease it. Limitation of processing: entails marking the personal data retained, in order to limit their future processing, for the exercise or defense of claims. Data portability: provision of the data subject to processing to the interested party, so that he or she can transmit to another controller, without impediments. Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects

As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the legality of the processing carried out before the withdrawal of consent.

You also have the right to file a claim with the supervisory authority if you consider that your rights may have been violated in relation to the protection of your data (aepd.es).

ADDITIONAL INFORMATION

SECURITY MEASURES:

The data you provide us will be treated confidentially. The provider has adopted all the technical and organizational measures and all levels of protection necessary to guarantee security in the processing of data and prevent its alteration, loss, theft, unauthorized treatment or access, in accordance with the state of technology and nature of the data stored. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in current regulations.

LANGUAGE

The language applicable to this privacy policy is Spanish. Therefore, in the event that there is any contradiction in any of the versions provided in other languages, the Spanish version will prevail.

WHATSAPP

The processing of data carried out on people who make a query through WhatsApp by SISTEL OSONA, SL will be governed by this section, as well as those conditions of use, privacy policies and access regulations that belong to the application that is appropriate in each case and previously accepted by the user. SISTEL OSONA, SL, will process your data in order to correctly manage your query, as well as any other purpose of the administrative management of the service. Your data is shared with WhatsApp Ireland Limited, whose technical security measures ensure the confidentiality, integrity and availability of your information, as indicated in its own privacy policy. No further transfers are foreseen, except by legal obligation or judicial requirement. Your data will be kept for the duration of the purpose for which it was obtained and, once it is no longer necessary, it will be duly blocked, archived and preserved for the legally established time. The use of SISTEL OSONA, SL's WhatsApp is prohibited to send content that is not necessary for the response to the query and that is illegal by national or international regulations that violate the fundamental rights of people and in general. that contravene the principles of legality, honesty, responsibility, protection of private life, consumer protection and intellectual and industrial property rights.

CHANGES TO THIS PRIVACY POLICY

SISTEL OSONA, SL reserves the right to modify this policy to adapt it to legislative or jurisprudential developments.

REVOCABILITY

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to SISTEL OSONA, SL in the terms established in this Policy for the exercise of rights. This revocation will in no case be retroactive.

LEGISLATION

In general terms, the relations between SISTEL OSONA, SL and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, being competent to resolve all conflicts arising therefrom. or related to its use the Courts and Tribunals of Vic.